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Terms and Conditions

1. GENERAL

1.1. Please read these Terms and Conditions (“Terms”) carefully before using the website. By creating a Player Account, accessing, or using any services on the website, you confirm that you have read, understood, and agree to be bound by these Terms.

1.2. Copyright © 2025 Spinrise is owned and operated by Hollycorn N.V., a company registered under the laws of Curaçao (registration number 144359), registered address Scharlooweg 39, Willemstad, Curaçao. Hollycorn N.V. is licensed and regulated by the Curaçao Gaming Authority (license no. OGL/2023/176/0095).

1.3. It is solely your responsibility to ensure that online gambling is legal in your jurisdiction and that you comply with all applicable laws and regulations.

1.4. Unless stated otherwise, all casino operations (including bonuses, promotions, and time-based conditions) are calculated using Coordinated Universal Time (UTC).

2. CHANGES TO TERMS AND CONDITIONS

2.1. The Casino may amend these Terms at any time. Changes become effective once published on this page.

2.2. You are responsible for reviewing the Terms periodically. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

3. WHO CAN PLAY

3.1. The Casino accepts players only from countries and regions where online gambling is permitted by law. Access from prohibited jurisdictions is not permitted.

3.2. You must be at least 18 years old, or older if your local law requires a higher minimum age for gambling.

3.3. The Casino may request proof of age and/or identity at any time. If you fail to provide required verification, the Casino may restrict access, suspend, or close your account.

3.4. Bonuses and promotional programs are not available to players from Sweden and Finland, including VIP rewards and comp points exchanges.

3.5. Restricted Countries. Players located in the following jurisdictions (“Restricted Countries”) are not allowed to deposit and play real money games:
Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Curaçao, Cyprus, Czechia, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kenya, Kiribati, Korea, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Macao, North Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Netherlands, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Philippines, Pitcairn, Poland, Portugal, Qatar, Romania, Russian Federation, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Sint Maarten (Dutch part), Slovakia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Eswatini (Swaziland), Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, USA, United States Minor Outlying Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.
The Casino cannot guarantee successful processing of withdrawals or refunds if you breach the Restricted Countries policy.

4. AVAILABILITY OF GAMES

4.1. Some games may be unavailable in certain jurisdictions due to legal requirements or game provider policies. Such restrictions may change at any time.

4.2. Using VPN, proxy, or any method to bypass geo-restrictions is strictly prohibited and may result in account suspension, confiscation of winnings, and/or voiding of bets.

4.3. NetEnt Restrictions

4.3.1. Absolute Restriction (NetEnt): NetEnt Casino Games must not be supplied in the following jurisdictions without appropriate licensing: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.

4.3.2. Blacklisted Territories (NetEnt): NetEnt Casino Games may not be offered in: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.

4.3.3. Branded Games Additional Restrictions:

  • Planet of the Apes Video Slot: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

  • Vikings Video Slot: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.

  • Narcos Video Slot: Indonesia, South Korea.

  • Street Fighter Video Slot: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthélemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.

  • Fashion TV Video Slot: Cuba, Jordan, Turkey, Saudi Arabia.

4.4. Universal Monsters Titles: Universal Monsters games (Dracula, Creature from the Black Lagoon, Phantoms Curse, The Invisible Man) may only be played in: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, Ukraine.

4.5. Canada Provider Restrictions: Players from Canada are not eligible to play games from: 1x2Gaming, ATMOSFERA, Authentic Gaming, Blueprint, Casino Technology, ELK, Epic Media (Merkur, Kiron), EveryMatrix (Spearhead), Groove Gaming (Fugaso, Felix Gaming), Gaming1, High5, Infingame, iSoftBet, Nolimit City, ORYX (Gamomat, givme, golden hero, Peter&Sons), Big Time Gaming, Thunderkick.

4.6. Ontario (Canada) Restrictions: Players from Ontario are not eligible to play games from: NetEnt, 1x2Gaming, 3oaks, Amatic, Authentic Gaming, Booming Games, Evolution Gaming, Red Tiger, Ezugi, Octoplay, Playtech, Play’n GO, Pragmatic Play, Push Gaming, Relax Gaming (including BTG, Hacksaw, High5), Quickfire, QuickSpin, SmartSoft Gaming, Yggdrasil, Wazdan.

4.7. Additional Regional Restrictions (Canada): Certain providers may be unavailable in select provinces/regions, including:
Evolution/NetEnt/Red Tiger (via Evolution integration) (Alberta, British Columbia, Manitoba, Ontario, Quebec), Ezugi (Alberta, British Columbia, Manitoba, Ontario, Quebec), Play’n GO (Quebec, Ontario), Fantasma (Quebec), Red Tiger (Alberta, British Columbia, Manitoba, Ontario, Quebec), Yggdrasil (Ontario and Kahnawake).

5. ACCEPTED CURRENCIES

The website supports the following currencies: EUR, USD, CAD, AUD, NZD, NOK, BTC, USDT, USDC, ETH, DOG.

6. FEES AND TAXES

You are solely responsible for any taxes, duties, or fees applicable to your winnings under the laws of your jurisdiction.

7. GAME RULES

By accepting these Terms, you confirm that you understand that each game has its own rules and payout structure. You are responsible for reviewing relevant game rules and theoretical RTP information where provided.

8. DISCLAIMER OF LIABILITIES

8.1. Gambling involves risk and may result in loss of funds. The Casino is not liable for any financial losses arising from your participation.

8.2. The Casino is not responsible for hardware/software failures, network issues, or technical disruptions that may limit access to the website or games.

8.3. If a wager or payment is processed in error, the Casino may void affected wagers and/or correct results to reflect the conditions that should have applied absent the error.

8.4. If your account is credited by mistake (deposit, bonus, winnings, or otherwise), such funds remain Casino property and may be removed from your balance. If such funds were withdrawn, you must cooperate in returning them. You must notify the Casino promptly via the contact form on the About Us page if you become aware of an incorrect credit.

8.5. The Casino, its directors, employees, partners, and service providers do not guarantee uninterrupted service, error-free software, or fitness for a particular purpose and are not liable for direct or indirect losses related to your use of the website.

8.6. You agree to indemnify the Casino and its related parties for losses or claims arising from your breach of these Terms or unlawful use of the services.

8.7. The Casino’s internal records (including server logs) are decisive for resolving disputes related to gameplay and transactions.

9. USE OF PLAYER ACCOUNT

9.1. One account per person. You may register only one (1) account. Multiple accounts may result in closure of accounts, cancellation of withdrawals, and forfeiture of bonuses/winnings.

9.2. Personal use only. Your account is for personal entertainment only and may not be used for commercial purposes. You must not allow any third party (including minors) to access or use your account.

9.3. Account details and verification. You must keep your personal data accurate and up to date. The Casino may require KYC verification and may contact you using the details provided in your account as part of compliance checks. Withdrawals and/or account activity may be restricted until verification is completed.

9.4. Failure to complete KYC. If required KYC information is not provided in full within 40 days from the date of request, the Casino may restrict the account and winnings may be subject to confiscation in accordance with applicable laws and these Terms.

9.5. Account closure. You may request closure of your account at any time via the contact form on the About Us page. The Casino will process the request after verifying identity and resolving any outstanding obligations, investigations, or chargeback risks.

10. ANTI-FRAUD POLICY

10.1. The Casino applies strict anti-fraud controls. If the Casino suspects fraud or abuse (including collusion, unfair advantage strategies, payment fraud, chargebacks, multi-accounting, use of stolen payment methods, forged documents, exploitation of errors, or other cheating), it may suspend or close the account and void winnings/bonuses.

10.2. Chargebacks. In the event of a chargeback, the Casino may:

  • deduct funds up to the available balance to cover losses and costs;

  • pursue recovery of damages using the contact details provided during registration;

  • close the account and void winnings obtained as a result of such activity.

10.3. Bonus abuse / advantage play. The Casino has zero tolerance for bonus abuse. Where abuse is suspected, the Casino may void bonuses and winnings derived from bonuses.

10.4. Discretionary closure. The Casino may close an account and refund the balance at its discretion, subject to fees/charges where applicable and any compliance checks.

10.5. Verification formats. Verification documents may be required in Latin or Cyrillic alphabet. Where this is not possible, the Casino may request video verification.

10.6. Exploits and errors. If you discover a bug or error, you agree not to exploit it and to report it promptly via the contact form on the About Us page. Failure to do so may result in account action and recovery of related losses.

10.7. Deposit wagering requirement (general). Unless prohibited by applicable law, deposited funds must be wagered before withdrawal is available:

  • Most games: at least 3x the deposit amount;

  • Table and live games: at least 10x the deposit amount.
    If multiple deposits are made without gameplay, the total deposited amount must meet the applicable wagering requirement before withdrawal. The Casino may apply a processing fee for deposit/withdrawal attempts that bypass intended gaming use, at its discretion.

10.8. Not a financial institution. The Casino is not a bank. Account balances do not accrue interest, and no exchange/conversion service is provided.

11. DEPOSITING

11.1. Available payment methods may vary by country. Methods may include bank cards (VISA/Mastercard) and alternative payment options as displayed in the Cashier.

11.2. Third-party payments prohibited. Deposits must be made only from payment methods registered in your own name. Deposits from third parties may result in confiscation of winnings and return of deposits to the payment owner, where applicable.

11.3. Minimum deposit. The minimum deposit is:
EUR 20 / USD 20 / CAD 30 / AUD 30 / NZD 30 / NOK 200 / USDT 20 / BTC 0.0001688 / LTC 0.1636 / ETH 0.00456 / DOG 77.6 / TRX 58.4 / XRP 6.8 / USDC 20 (or equivalent).
Maximum deposit limits depend on the selected method and are shown in the Cashier.

11.4. Crypto limits. Due to cryptocurrency nature, deposit limits may not be supported for deposits made through certain processors. If you wish to set limits, use other available responsible gaming tools/options where provided.

12. WITHDRAWAL POLICY

12.1. Minimum withdrawal. The minimum withdrawal is:
EUR 50 / USD 50 / CAD 75 / AUD 75 / NZD 75 / NOK 500 / USDT 50 / BTC 0.000422 / LTC 0.409 / ETH 0.0114 / DOG 194 / TRX 146 / XRP 17 / USDC 50 (or equivalent).
Maximum withdrawal limits depend on the payment method; amounts above method limits may be paid in installments.

12.2. Verification and checks. The Casino may verify your identity and payment method before processing withdrawals. If false or incomplete data is provided, withdrawals may be refused and the account may be terminated.

12.3. KYC documents. The Casino may request ID, proof of address, and payment method verification in line with KYC procedures.

12.4. Processing times. Processing times vary by method. From the Casino side, withdrawal requests are typically processed within up to 48 hours, while the actual transfer may take up to 5 business days depending on the payment provider/banks.

12.5. Bank fees. Bank transfer withdrawals may incur intermediary bank fees outside the Casino’s control.

12.6. Withdrawal limits. Unless otherwise stated in specific promotion terms, maximum withdrawals are:

  • Per day: €5,000 / $5,000 / C$7,500 / A$7,500 / NZ$7,500 / 50,000 NOK / 50,000 INR / USDT 5,000 / BTC 0.0422 / LTC 40.9 / ETH 1.14 / DOG 19,400 / TRX 14,600 / XRP 1,700 / USDC 5,000

  • Per week: €10,000 / $10,000 / C$15,000 / A$15,000 / NZ$15,000 / 100,000 NOK / 100,000 INR / USDT 10,000 / BTC 0.0844 / LTC 81.8 / ETH 2.28 / DOG 38,800 / TRX 29,200 / XRP 3,400 / USDC 10,000

  • Per month: €20,000 / $20,000 / C$30,000 / A$30,000 / NZ$30,000 / 200,000 NOK / 2,000,000 INR / USDT 20,000 / BTC 0.1688 / LTC 163.6 / ETH 4.56 / DOG 77,600 / TRX 58,400 / XRP 6,800 / USDC 20,000
    Higher VIP levels may qualify for exceptions at the Casino’s discretion.

12.7. Progressive jackpot wins are paid in full.

12.8. Phone verification may be required to create withdrawal requests, where applicable.

12.9. Questions regarding withdrawals can be submitted via the contact form on the About Us page.

13. REFUND POLICY

13.1. Refund requests are considered only if submitted within 24 hours of the transaction, or within 30 calendar days if you claim unauthorized access to your account.

13.2. If you funded your account by card, the Casino may process refunds up to the total deposited amount via the card method. Any excess withdrawals beyond deposits may be paid via alternative methods.

13.3. Before a refund is processed, bonuses and related winnings may be removed from your balance.

13.4. To request a refund and learn applicable requirements, submit a request via the contact form on the About Us page. The Casino may request supporting documents (ID, payment method proof, proof of address) and may pause processing until verification is complete. Refund payouts are generally processed within 5–7 banking days, depending on method.

14. DORMANT ACCOUNTS

14.1. An account is considered dormant if there is no login activity for 12 consecutive months.

14.2. For dormant accounts with a positive balance, the Casino may charge a monthly administrative fee of:
EUR 10 / USD 10 / CAD 15 / AUD 15 / NZD 15 / NOK 100 / USDT 10 / BTC 0.0000844 / LTC 0.0818 / ETH 0.00228 / DOG 38.8 / TRX 29.2 / XRP 3.4 / USDC 10
(or the remaining balance if lower). Fees stop when the balance reaches zero or the account is reactivated.

15. EXPIRY PERIOD

Any claim arising from these Terms or the services must be filed within one (1) year from the date the claim arose, unless applicable law requires otherwise.

16. COMPLAINTS

16.1. Complaints may be submitted via the support instructions available on the website, including the contact form on the About Us page.

16.2. Complaints are reviewed by support and escalated internally where necessary. You will be informed of the status within a reasonable timeframe.

16.3. Complaints must be submitted by the account holder. Complaints cannot be assigned, transferred, sold, or handled by third parties.

16.4. In disputes, server logs and Casino records are decisive. If there is a discrepancy between your device display and the game server, the server result prevails.

16.5. The Casino may contact you regarding a complaint or dispute using the contact details in your Player Account.

17. NON-TRANSFERABILITY

You may not assign, pledge, or transfer any rights, claims, or assets related to your account, deposits, bets, bonuses, winnings, or any claim against the Casino without the Casino’s prior consent.

18. ARBITRATION / DISPUTE RESOLUTION

All disputes arising out of or in connection with these Terms shall be settled exclusively by arbitration in Cyprus, in accordance with Cyprus Civil Procedure Rules, unless mandatory law provides otherwise.

19. KYC VERIFICATION / AML

19.1. By registering, you declare that:

  • you are at least 18 years old;

  • your details are accurate and up to date;

  • deposited funds belong to you;

  • funds do not originate from illegal activity.

19.2. The Company complies with AML/CTF requirements. Suspicious activity may lead to account suspension, blocking, closure, and reporting to relevant authorities where required.

19.3. Transactions may be monitored for compliance and risk controls.

19.4. The Casino may request additional information or documentation to complete verification.

19.5. Failure to provide required KYC information within 40 days from request may lead to account restrictions and potential confiscation of winnings in accordance with these Terms and applicable law.

20. BREACH OF TERMS

If you breach these Terms, the Casino may, at its discretion:

  • suspend your account until the breach is resolved (where possible);

  • close your account permanently;

  • void bets and/or confiscate winnings linked directly or indirectly to the breach;

  • forfeit bonuses and incentives;

  • pursue legal remedies and compensation for losses caused by the breach.