SpinRise Online Casino

Last updated: 17 June 2026.

This Privacy Policy explains how personal data connected with Spinrise casino services may be collected, used, shared, stored, and protected. It also describes the rights available to users under applicable privacy laws, including the General Data Protection Regulation and the Personal Information Protection and Electronic Documents Act.

Spinrise is operated by Metlait SRL, registered in Costa Rica under company number 3-102-911867. Its registered address is El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. Metlait SRL acts as the data controller because it determines the purposes and methods used to process personal information.

Questions concerning privacy or personal data may be sent to the Data Protection Officer at [email protected]. Users may also review the Terms and Conditions and Responsible Gaming information.

Personal data collected

Only information that is relevant and necessary for identified purposes is collected. The exact information may depend on account activity, payment use, verification requirements, communication with support, and use of Spinrise services.

Identity information may include a full name, username, date of birth, gender, nationality, passport details, identification numbers, and copies of official identity documents.

Contact information may include a residential address, proof of address, email address, telephone number, and other contact details supplied by the user.

Financial information may include bank details, payment card information, transaction records, deposit and withdrawal data, source of funds documents, source of wealth evidence, income records, and bank statements where required.

Account and gaming information may include games used, wagering records, login and logout times, Spinrise bonus activity, account history, and responsible gaming measures applied to the account.

Technical information may include an IP address, approximate location data, browser information, device details, operating system, time zone, login credentials, and technical records created when accessing Spinrise casino services.

Marketing and communication information may include promotional preferences and messages exchanged with customer support. Other information may be collected when a user voluntarily provides it during account management or support contact.

Sources of information

Personal information may be collected directly from users during registration, account use, verification, payment activity, or communication with support.

Information may also be obtained from third parties where permitted. These may include identity verification providers, financial institutions, payment providers, anti-money laundering databases, politically exposed person databases, regulatory authorities, responsible gaming databases, marketing partners, and affiliate partners.

These sources can help confirm identity, improve security, meet regulatory duties, prevent fraud, and support responsible gaming controls.

Why personal data is processed

Personal information is processed only when a valid legal basis applies. Processing may be necessary to provide contracted services, comply with legal duties, protect legitimate business interests, or act on valid consent.

Data may be used to create and manage accounts, complete a Spinrise casino login, verify identity, process deposits and withdrawals, provide customer support, maintain account security, and administer promotions.

Information may also be processed to meet Know Your Customer and anti-money laundering requirements. Spinrise may review transaction activity, identity information, location, and source of funds where required by law or risk controls.

Fraud prevention, security monitoring, service improvement, technical maintenance, and enforcement of account rules may rely on legitimate interests where those interests do not override user rights.

Marketing messages may be sent where the user has provided valid consent or where another lawful basis permits such communication. Consent may be withdrawn where applicable.

Identity verification and compliance checks

Spinrise may require users to provide identity documents, proof of address, payment information, or evidence showing the source of funds or source of wealth. Additional checks may apply to high risk activity, large or unusual transactions, politically exposed persons, family members, or close associates.

Verification measures can include sanctions screening, adverse media checks, transaction monitoring, enhanced identity checks, and senior management approval where required.

If requested information is missing, inaccurate, false, incomplete, or misleading, an account may be restricted, suspended, or closed according to applicable rules. Users must also meet the legal gambling age that applies to them.

Retention of personal information

Personal data is kept only for as long as needed for the purpose for which it was collected or for a period required by law.

Anti-money laundering records may be retained for at least five years after an account is closed. Other records may be kept where necessary for tax duties, regulatory obligations, fraud prevention, legal claims, dispute handling, or enforcement of contractual rights.

When information is no longer required, it may be securely deleted, anonymized, or changed so that it can no longer identify the individual.

Sharing personal information

Personal information may be shared with service providers and other parties where this is necessary to operate Spinrise services or meet legal obligations. Recipients may include payment companies, identity verification services, fraud prevention providers, technical suppliers, professional advisers, regulators, public authorities, and other parties required by applicable law.

Third parties that process personal data for their own purposes are responsible for handling that information under their own privacy obligations. Where service providers process information on behalf of Spinrise, appropriate contractual and security requirements may apply.

International data transfers

Some service providers or processing activities may involve countries outside the user’s place of residence. Where personal information is transferred internationally, appropriate legal safeguards may be used where required to protect the information and comply with applicable data protection rules.

Cookies and similar technologies

Spinrise uses cookies and similar technologies to support secure access, remember preferences, measure performance, understand user interaction, and support advertising activities.

Strictly necessary cookies help provide essential functions such as secure Spinrise login, navigation, and system security. Functional cookies can remember language, regional options, and other user choices.

Advertising and marketing cookies may help measure campaigns, record conversions, and tailor promotional content. Some cookies may be placed by trusted third parties used for analytics, fraud detection, performance measurement, audience measurement, or other technical functions.

Cookies may exist only for a browser session or remain on a device until they expire or are deleted. Browser settings can be used to block, remove, or receive alerts for cookies. Disabling some cookies may prevent certain functions from working correctly.

Data security

Administrative, organisational, and technical safeguards may be used to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. Security measures may include access controls, identity checks, transaction monitoring, secure authentication, and internal procedures designed to reduce data risks.

No electronic service can guarantee complete security in every situation. Users should protect their Spinrise casino login credentials and avoid sharing passwords or account access with other people.

Your privacy rights

Depending on the law that applies, users may have rights concerning their personal information. These can include the right to request access to data, correct inaccurate information, request deletion, restrict certain processing, object to certain uses, and receive eligible data in a portable format.

Where processing is based on consent, the user may withdraw that consent. A withdrawal does not make earlier lawful processing invalid.

Some requests may be limited where information must be retained for legal, regulatory, anti-money laundering, fraud prevention, or dispute purposes. Identity verification may be required before a privacy request is completed.

Privacy requests can be sent to [email protected].

Marketing choices

Users can manage marketing preferences where such controls are available. A request to stop promotional messages does not prevent essential account, payment, verification, security, or legal notices from being sent.

Information connected with a Spinrise bonus may still be processed where required to administer the promotion, check eligibility, prevent abuse, or comply with contractual and regulatory obligations.

Mobile access and account privacy

The same privacy principles apply when services are accessed through a mobile browser, the Spinrise app, or the Spinrise Casino App. Technical data, login records, security information, and account activity may be processed in the same way as desktop access.

Users looking for mobile access information can read the App guide. Instructions for Spinrise login and Spinrise casino login are available on the Login page. Promotion details can be found on the Bonus page.

Responsible gaming information

Personal data may be processed when responsible gaming controls are used. This can include account limits, intervention records, self exclusion information, risk indicators, and information received from responsible gaming databases where permitted.

These measures support player protection and compliance duties. More information is available in the Responsible Gaming section.

Changes to this Privacy Policy

This Privacy Policy may be revised when legal duties, operational practices, security measures, or data processing activities change. Users should review the current version from time to time.

Continued use of Spinrise services after an updated policy takes effect may be subject to the revised terms where permitted by law.

SpinRise Online privacy information

SpinRise Online is an independent guide covering Spinrise casino features, account access, the Spinrise app, the Spinrise Casino App, and Spinrise bonus information. Visitors can also review the Privacy Policy, Terms and Conditions, and responsible gaming information through the internal guides.