Spinrise Casino

GENERAL

Gambling at an online casino should be about entertainment and leisure, not a way to earn money or solve financial problems. For some people, gambling can become difficult to control. Before you start playing, please remember: gambling should never be treated as a source of income or a method of paying off debts.

To help you stay in control, it is useful to track how much time and money you spend. If you notice that you are gambling more than you can afford, chasing losses, or that gaming is affecting your daily life, we strongly recommend taking action early. Practical steps include setting Personal Limits, using Cooling-Off or Self-Exclusion tools, and seeking support from independent organizations.

PERSONAL LIMITS

To support responsible play, Spinrise Casino provides Personal Limits. These tools allow you to manage and restrict your gaming activity by setting limits on deposits, losses, wagers, and session time, as well as by applying temporary or longer breaks from play.

Limits can be changed at any time. Decreasing a limit takes effect immediately. Increasing a limit is subject to a mandatory safety delay to help prevent impulsive decisions; the increased limit will only take effect after the required waiting period and confirmation via the support process available through the contact form on the About Us page.

Available limit types:

Deposit Limit
A limit on how much you can deposit per day, week, or month.

Loss Limit
A limit on how much you can lose per day, week, or month. Loss limits are calculated based on your net losses from deposited funds, not on temporary increases in balance caused by winnings. Example: if you deposit €50 and set a Loss Limit of €10, then later win €1,000, you may still be able to lose more than €10 from the total balance because the loss calculation is linked to the initial deposited amount rather than the subsequent winnings.

Wager Limit
A limit on the total amount you can wager per day, week, or month.

Cooling-Off Limit
A short break from gambling for a defined period. While Cooling-Off is active you cannot deposit and you are excluded from promotions, but you may withdraw remaining available funds. The Cooling-Off period takes effect immediately and your account will be reactivated automatically when the period ends.

Self-Exclusion Limit
A longer break from gambling for a defined period. When Self-Exclusion is activated your Player Account is disabled immediately and you are excluded from promotions for the selected period. During Self-Exclusion you cannot deposit, and account access is restricted. Once the period ends, your account will be reactivated automatically unless you choose to extend the exclusion.

Session Limit
A limit on the amount of time you can spend gambling. The restriction takes effect immediately. If you reach the session limit, you will be logged out automatically. You can set the limit from 6 to 1,000,000 minutes.

SELF-EXCLUSION BY REQUEST

If you wish to stop gambling for a definite or indefinite period, you can request Self-Exclusion through the support process using the contact form on the About Us page. Spinrise Casino will take reasonable measures to block access to your account and ensure you do not receive promotional communications during the exclusion period.

If you are self-excluded, you may be unable to log in and initiate withdrawals in the standard way. To request a withdrawal of any remaining balance during Self-Exclusion, submit a request through the contact form on the About Us page. Support will respond within a reasonable timeframe with instructions and assistance.

Please note that Self-Exclusion does not remove the requirement to complete verification checks where necessary for compliance and security. Any remaining funds will be paid out in accordance with applicable verification requirements and the Casino’s withdrawal limits.

EXTERNAL HELP

If you feel that gambling is becoming a problem, confidential support is available from independent organizations, including:

Gamblers Anonymous
GamCare
Gambling Therapy

PROTECTION OF MINORS

Spinrise Casino accepts only players who are at least 18 years old. We use reasonable measures to prevent minors from registering and playing. The Casino may request proof of identity and age at any time. If a player is found to be underage, access will be denied and the account may be suspended or closed.

Because the internet is widely accessible, we encourage parents and guardians to take an active role in preventing minors from accessing gambling websites. There are software tools that can help restrict access, including:

CyberPatrol
GamBlock®
Solid Oak Software
Net Nanny