SpinRise Online Casino

Effective date: 12 June 2025. Last updated: 12 June 2025. Version 1.0.

These Terms and Conditions explain the rules that apply when a player creates an account and uses Spinrise casino. SpinRise Online is an independent guide to the casino and its key rules. Players should read these terms together with the Privacy Policy, Responsible Gaming information, and applicable promotional rules.

General Information

Spinrise is operated by Metlait SRL, a company registered in Costa Rica under registration number 3-102-911867. Its registered address is El Guayaval, Residencial La Campina Casa Numero Q -11, Cartago, El Guarco, Tejar, 30801, Costa Rica. The casino operates under licence number 0000064 issued by the Tobique Gaming Commission.

Creating an account and using Spinrise means that the player accepts the applicable Terms and Conditions, policies, game rules, bonus conditions, privacy rules, and responsible gaming requirements. A person who does not accept these rules must not use the casino services.

The casino may revise its terms. Important changes may be communicated by email. Players remain responsible for checking the current rules. English is the official language. If translated wording differs from the English version, the English wording takes priority.

Eligibility and Legal Access

A player may use Spinrise only where online gambling is lawful. Each player is responsible for confirming that casino use is permitted under the laws that apply in their location.

The minimum age is 18 or the higher legal gambling age required by the player’s jurisdiction. Spinrise may request evidence of age. An account can be suspended or closed when age verification is not completed successfully.

Spinrise applies geographic restrictions. Players located in prohibited jurisdictions must not register or participate in gambling services. Restricted locations include the United States, United Kingdom, France, Belgium, Brazil, China, India, Japan, Netherlands, Russian Federation, Ukraine, Turkey, Sweden and many other territories specified by the casino. Access from a restricted location may result in account closure, withdrawal reversal, forfeiture of funds, or refusal of payment.

Players from Sweden and Finland cannot receive bonuses, promotions, VIP benefits, or loyalty point exchanges.

Bitcoin users must provide valid identification before BTC play. A passport or driving licence can be requested. Deposits and wagers using BTC remain unavailable until the required identity check has been completed. Failure to meet this requirement may lead to account closure.

Country and Game Restrictions

Some casino games are not offered in every country. Restrictions may be imposed by individual software providers and can change when provider rules change.

A VPN or similar method must not be used to evade geographic restrictions. Spinrise may cancel winnings when it determines that location controls were deliberately bypassed.

NetEnt applies restrictions in several jurisdictions. Its games are prohibited in countries including Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom, and the United States. Further restrictions apply to additional territories and selected branded titles.

Provider rules also affect other games. Play’n GO and Pragmatic content is unavailable in Sweden. Amatic content is restricted in Australia, Austria, Estonia, Greece, and the United States.

Account Registration and Use

Each person may hold only one personal player account. Accounts linked to the same household, residential address, IP address, or device may be treated as duplicate accounts.

If duplicate accounts are identified, Spinrise may close them, cancel withdrawals, remove bonuses, and confiscate winnings connected with the duplicate activity. The casino may also seek repayment of funds that were already withdrawn from a duplicate account.

Login details are personal. A player must not share credentials or allow another person, including a minor, to access the account. The account may only be used for personal entertainment. Selling, renting, transferring, or commercially providing account access is prohibited.

Players looking for practical access instructions can read the Login guide. The Spinrise casino login must always use the player’s own account details. Spinrise login credentials should be protected from third parties.

Identity Verification and KYC

Spinrise can request identity checks when required for account security, payments, anti-fraud controls, or compliance. Verification may include documents and a telephone call.

Requested documents may include a government issued photo ID, proof of residential address, and evidence connected with the payment method. Documents may need to use Latin or Cyrillic script. A video verification process can be requested when suitable documents cannot be provided in the required script.

A withdrawal can remain pending while verification is incomplete. If the casino cannot contact a player by telephone or email within two weeks of a withdrawal request, the account may be locked and the withdrawal cancelled.

Spinrise may also request live telephone verification when fraud is suspected or contact details cannot be verified. Failure to complete a requested verification within two weeks can result in account termination and confiscation of funds.

Payments and Supported Currencies

Supported fiat currencies and cryptocurrencies include EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, and TRX.

Cryptocurrency transactions use the exchange rate available through Coinbase Converter at the time of the transaction. Direct exchange between cryptocurrency and fiat balances is not supported.

Players are responsible for any taxes that apply to gambling winnings or casino activity under their local laws.

Game Rules and Player Responsibility

Before placing a wager, the player must understand the rules of the selected game. This includes game mechanics, odds, payout percentages, and any specific restrictions that apply.

Gambling can result in financial loss. The casino does not accept responsibility for losses arising from normal participation in casino games. Players who need information on limits and safer play can visit Responsible Gaming.

Technical Errors and Incorrect Credits

Spinrise is not responsible for losses caused by a player’s hardware, software, internet connection, or other technical problems outside the casino’s control.

If a wager or payment is processed incorrectly because of a technical problem, human mistake, or another error, the casino may cancel the affected wager and correct the balance. It may instead settle the wager according to the conditions that should have applied without the error.

If an account receives a bonus, winnings, or other funds by mistake, the incorrect amount remains the property of the casino. Spinrise may remove the amount and any winnings generated from it. If the money has already been withdrawn, the player may be required to repay it. Players who notice an incorrect credit must inform the casino.

The casino does not guarantee uninterrupted access, error free software, or suitability for a particular personal purpose. Its directors, employees, partners, and service providers are not responsible for losses, expenses, or damages caused by use of casino services where liability is excluded under the applicable terms.

Anti-Fraud Rules

Spinrise prohibits fraudulent, deceptive, and unfair conduct. Prohibited activity includes collusion between players, automated bots, scripts, unauthorised software, illegitimate chargebacks, false claims, exploitation of software errors, and other dishonest practices.

When fraud is suspected, the casino may suspend or terminate the account, void winnings, confiscate available funds, freeze balances during an investigation, or recover costs from the available account balance. Serious cases may be reported to regulatory bodies or law enforcement authorities.

Players agree to protect the casino, its staff, directors, partners, and service providers against claims, costs, losses, or liabilities arising from misuse of the services or violation of the applicable rules.

Bonus Abuse and Promotional Rules

The Spinrise bonus system is subject to separate promotional conditions. The casino may cancel a bonus, free spins, or related winnings when promotional abuse is identified.

Prohibited strategies can include using maximum permitted stakes on high variance games solely to increase wagering progress, sharply reducing bets after a major win and switching to lower variance games, manipulating unfinished game rounds, exploiting technical errors, or using duplicate accounts to collect the same welcome reward more than once.

Promotion abuse can also include activity that creates an excessive relationship between claimed bonuses and deposits. The terms identify a deposits to bonus ratio above 50 percent as prohibited conduct.

Players should check the current offer conditions before accepting a reward. SpinRise Online provides a separate Bonus guide that explains the Spinrise bonus section in simpler language.

Privacy and Personal Data

Spinrise takes reasonable measures to protect player data. Information may be shared with third parties that are directly involved in supplying gambling services, including game suppliers and payment processors.

Once information is provided to an external service provider, that provider handles the data under its own privacy rules. More information on data handling can be found in the Privacy Policy.

Mobile Access

The same account rules apply when a player accesses Spinrise from a mobile device. The Spinrise app does not create a separate player identity. A user of the Spinrise Casino App must use the same personal account and follow the same verification, payment, bonus, and responsible gaming rules.

Instructions for mobile access are available in the App guide. Players should keep their device secure and protect Spinrise login details from unauthorised access.

Enforcement of the Terms

Spinrise may determine whether account activity breaches casino rules and may apply measures that include restrictions, suspension, or permanent closure. Enforcement can also include cancellation of bonuses, bets, withdrawals, or winnings where the applicable terms permit those actions.

A player must provide accurate account information, comply with verification requests, avoid prohibited technical tools, and use the account only for lawful personal play.

Related SpinRise Online Guides

SpinRise Online provides independent information for people reviewing Spinrise casino rules and account features. The guide includes details on Login, Bonus, the App, Privacy Policy, and Responsible Gaming.

These Terms and Conditions should be read before registration, deposits, bonus use, or withdrawals. Players should also review the current rules displayed by Spinrise before making decisions connected with casino play.